ABOUT THE DOORS
Can you make existing IKEA door styles in custom sizes?
We can't; IKEA's door styles are their own. What we make are custom, totally one-of-a-kind doors that fit IKEA kitchens, bathrooms and various other cabinets, not existing IKEA door styles in custom sizes.
What are Semihandmade doors made of?
The majority of our doors have veneer faces - veneer is a thin layer of real wood- applied to both sides of a 3/4" MDF core. MDF, or Medium Density Fiberboard, is just about the flattest surface available and the standard substrate for kitchen cabinet doors. We also offer doors with laminate faces and a multi-ply core, and on those you actually see the plywood edges. Bamboo is another type of plywood and you see the edges on those doors, as well. Shaker doors have solid lumber frames and either MDF or plywood panels. Reclaimed doors have a solid wood 1/8" veneer on the front and a neutral melamine back.
Do you make solid doors?
With the exception of our reclaimed doors, and the frames on our Shaker doors, we don’t. Despite what you may have heard or read, and what may have been the case 30 years ago, solid wood cabinet doors no longer exist. Exposure to heat, moisture and sunlight force wood to expand and contract - it will warp, crack and cup otherwise - which is the reason for using veneer on MDF.
What do you mean by "sequence-matched"?
If we've done our job correctly, your kitchen, bathroom or closet should tell a story. To accomplish that, all the veneers for your particular room come from the same tree with the grain book-matched to provide a repetitive pattern. All the parts are then cut in "sequence" so that each door and drawer face cascades into the next and fits together like a puzzle. For exceptionally large rooms, more than one sequence may be used, but we're always careful to choose veneers with similar grain patterns and coloring.
Do you offer glass doors?
The only glass doors we offer are Shaker-style, with the rails and stiles 2.5" wide. Because of the possibility of damage while shipping, and so you can get the exact type you want, those doors come without glass. It's also not uncommon for our Clients to mix IKEA Rubrik glass doors with our Semihandmade doors.
What types of finishes do you offer?
Because of the exposure to water and heat in kitchens, we want our doors to have maximum protection. Satin conversion varnish is our standard finish.
Do you stain your doors?
No. The terms "staining" and "finishing" are often and easily confused. "Staining" darkens the veneer, sometimes amplifying its natural tones, but other times muting or muddying it. "Finishing" seals the wood, and that can be over a stain or simply atop the raw wood itself. We love wood in its most basic, non-enhanced state, and for that reason we don't stain our doors; all of our veneers have a clear-coat finish to maintain the tree's natural beauty.
Do you paint your doors?
We don’t. If you want painted doors, our DIY Shaker and Slab doors are perfect for you; we'll send everything unfinished and at a reduced price, and you can find someone local to get you the exact shade and tone you want. The same holds true for people who want veneer doors stained.
How do I care for my doors?
Use a damp cloth with non-abrasive soap to clean your cabinets, and dry immediately. Never leave any water standing on cabinet surfaces. Orange oil/wax is also effective, as is mineral spirits, but please use sparingly. For more information on Semihandmade door, panel and drawer face care and maintenance, please see our Resources page.
OUR DOORS AND IKEA
Do you make IKEA doors that have been discontinued?
We don't. In this instance, we suggest you try various IKEA stores, go on Ebay, or search the Web at places like IKEAfans.com (an incredible wealth of IKEA information!) for someone that may possibly have what you need.
Do all your parts come in the IKEA sizes?
We offer every part and standard size that IKEA offers. We even offer some custom pieces. Contact an Associate for details.
Is everything pre-drilled for IKEA hardware?
Yes, all doors, drawer faces and plinths/toe-kicks are pre-drilled to exact IKEA specifications.
Do you offer dishwasher, refrigerator and other custom-sized appliance panels?
We do, we just need your appliance specs. Please note: all panels are made to recommended manufacturer dimensions, but drilling for attachment to the particular appliance is entirely the responsibility of the customer or installer (this is industry-standard, and easy-to-follow templates come with the instructions).
If we've picked out door handles/drawer pulls we like, will you pre-drill the holes for them?
Unfortunately, no. Things like that are best done on-site. We do, however, offer notching of doors and drawer pulls. For a photo, click here. Ask an Associate for more details.
Do you offer base, wall and tall panels?
We do! For more information, read the next answer below.
Do any of your components differ from IKEA's?
The biggest difference between Semihandmade and IKEA facing is the fact that all our panels are 3/4" thick as opposed to IKEA's 1/2" and 5/8" thick panels. That's because our panels come from the same sequence-matched stock as our doors and drawer faces. We also apply a 1/4" solid lumber nosing to all our panels for added strength and durability. Additionally, our panels come slightly over-sized to account for irregularities in walls, floors and ceilings, so cutting and scribing are involved to achieve a custom, built-in look. It's not rocket science, but you'll more than likely need a table saw and chop-saw.
Design-wise, our panels are meant to sit slightly past or "proud" of the cabinet facing for the most built-in look. In the case of base panels, they are meant to go directly to the floor (as opposed to having the plinth/toe-kick return around the cabinet's side). For panel photos, please see our Gallery page.
Should I be concerned about the white or birch IKEA cabinet edges showing?
This is another question we get quite a bit and the answer is: no, you really should not. Neutral edges are standard with European cabinetry, as is a 1/8" to 3/32" reveal between doors and drawer faces; you'll only notice the gap if you look very closely. For anything that is exposed - like the sides of cabinets and adjustable feet - we offer matching panels and plinths/toe-kicks for a completely custom look.
DESIGN OPTIONS/ORDERING YOUR DOORS
Can I design my kitchen myself?
You can! Click here for IKEA's free, easy-to-use Kitchen Planner. Once your design is complete, forward us the plans directly from the website, or send them as a PDF. If you're having trouble, simply send us your IKEA login information - email address and password - and we'll access the plans ourselves.
Can I work with other design programs?
Yes, we can definitely bid Google Sketch-up or architectural drawings as long as elevations with dimensions are included and they are sent in PDF or JPEG format. Even hand-drawings work if they're legible!
Do you offer design services?
We don't, although we've built kitchens for years and can answer any questions you have. We do have a network of talented free-lance IKEA kitchen designers from around the country that we work with on a regular basis. See our Resources page for more details.
If I modify an IKEA cabinet, can you make me a custom door/drawer size?
Absolutely, just send us the dimensions.
Do you offer custom cabinets?
Because of the volume of doors we make and the risk in shipping finished, fully-assembled pieces, we limit our custom offerings to shelves, floating shelves and open base and wall bookcases. For photos, please click here.
What if I really want something custom that you don't offer? Can you send me unfinished parts that match the rest of the kitchen so I can find someone local to make the piece?
Yes, we can and do that often.
My layout is complete, what's next?
Once your layout is complete, email us your plans; we’ll confirm within 48 hours and get a bid out within 3-4 days. Please note: for people sending IKEA plans, please send the entire design, with all the kitchen views, not only the the itemized list of IKEA cabinetry.
What is the lead-time on orders?
Depending on the time of year (and especially whether or not an IKEA kitchen sale is going on!), doors generally take 7-8 weeks from when the deposit is paid to shipment.
Can my order be expedited?
Yes, orders can be expedited to ship in 5 weeks for an additional cost. Email us for details.
What payment options do you offer?
We accept all major credit cards.
Will I be taxed?
All items shipped within California are taxed.
What if I need to change my order?
We understand that design/construction changes often occur, sometimes even after an order is placed. Within 5 business days of ordering, if a change in the design occurs there is no fee. After 5 business days, because materials have already been ordered and computer work done, depending on the extent of the change, a "Change Order" fee will be assessed per change (see your Contract for more details).
Where do you ship?
We ship doors everywhere in the US, and Canada; Semihandmade custom IKEA doors reside in 32 states and the Great White North since our launch in late 2010 (yes, we're counting!)
How is my order shipped?
All doors are totally insured against damage and are shipped LTL or UPS Ground.
Can I pick up my order?
Yes, customers are more than welcome to pick up their orders from our shop in Duarte, CA (just east of Pasadena).
Is there a size limit to what you ship?
There is. To prevent damage, the maximum length of any Semihandmade piece we ship is 96" (plinth/toe-kick). For panels, the maximum height is 94", so if you need something taller please note there will be a seam.
What if I want to cancel my order?
We allow clients 48 hours to cancel their order, but they are responsible for any credit card processing fees.
What if something arrives damaged?
The only thing more important than getting your order right is making sure it arrives in mint condition. To that end, we take great care in packing everything and stand behind our shipping agents. We ask that all customers check their delivery upon arrival and notify us of any problems within 3 business days. Documenting damage is vital, so please take photos and save all packing material. Please note: all damage claims are void if not made to Semihandmade within 3 business days of delivery.
What warranty do you offer on doors?
IKEA cabinets and hardware come with a limited twenty-five-year warranty; consult the IKEA website or an Associate for more details. Semihandmade offers a limited two-year warranty against manufacturer-related defects. Everyday occurrences like heat exposure, water damage, scratches and fading are not included. Click here for more warranty information.
Do you honor returns?
Because our products are totally made-to-order – nothing is made until your order is processed – we don’t offer returns. We will, however, fix any manufacturer-related imperfection if a claim is made within three business days of arrival.
Have we forgotten anything? We value your input, so if you think there is an issue or question not addressed here that should be, please let us know and we'll add it to the list!